FAQ

📦 How long does shipping take?
Delivery usually takes 3–7 business days, depending on the product and current demand.
Once your order has been shipped, you will receive a tracking number via email.

🚚 Do you offer order tracking?
Yes, every order includes a tracking number so you can monitor your package at any time.

💳 What payment methods do you accept?
We accept all major payment methods, including Credit & Debit Cards (Visa, MasterCard, Amex), PayPal, Shop Pay, Apple Pay, and Google Pay.

🔄 Can I cancel or change my order?
You can cancel or modify your order within 12 hours of purchase.
After this timeframe, your order will already be in processing.

📭 What if my order arrives damaged?
No worries — simply send us a photo of the damaged item within 48 hours, and we will send you a free replacement.

📦 What if my package gets lost?
If your package does not arrive, we will either resend your order free of charge or issue a full refund — your choice.

↩️ Do you offer returns?
Yes, we offer a 14-day return policy.
Items must be unused and returned in their original packaging.

📞 How can I contact you?
You can reach our support team anytime via email.
We usually respond within 24 hours.

🌍 Do you ship worldwide?
Yes, we ship worldwide — and shipping is completely free.